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Please read below for shipping details, returns and exchange information, and other important details. Thank you!
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shipping details = ACCESS TO YOUR DIGITAL FILES
As our products are solely digital you will receive a access link either via email or other preferred media. This link is secure providing you access to our digital archive where you will be able to download all of your design files previously agreed upon. This link will be active for a month. We will keep your file archived for a year. If for any reason you will need to regain your access just send us an email and we will supply you with a new access link. Please allow 3 working days for our response.
PLEASE NOTE NO ACTUAL FILES ARE BEING SHIPPED
RETURNS & EXCHANGE
Due to the nature of our digital products we can not offer any returns or exchange. As you're 100% included in the design process you know what you're getting at the end. Thank you for your understanding.
Please do not hesitate to let us know should you have any questions regards to our policies. We're always happy to help!
Just send us a note here: